We can’t wait to recognize your outstanding Circle of Excellence achievement September 14–19, 2026, at the Penha Longa Resort. We have a truly spectacular trip in store for you.
REGISTRATION OPENS SOON
—
MONTHS
—
DAYS
—
HOURS
—
MINUTES
—
SECONDS
DATES
September 14–19 2026
DESTINATION
Sintra, Portugal UNESCO World Heritage
RESORT
Penha Longa Resort 14th-century palace
PROGRAM
6 Days / 5 Nights For You + 1 Guest
WHAT TO EXPECT
Your Portuguese adventure awaits.
Round-Trip Air for Two
Economy-class airfare for you and a guest from your home city to Lisbon, plus private ground transfers on program dates.
Five Nights at Penha Longa
A 14th-century royal palace and monastery on 500 acres of parkland, just 30 minutes from Lisbon and the Atlantic.
Curated Experiences
A day of activity choices, the Regatta Team Challenge, Welcome Reception and an Awards Celebration evening in your honor.
REGISTRATION OPENS SOON
Registration opens soon.
Please review the checklist below of required information for you and your guest. The registration process takes approximately 15 minutes.
PASSPORT INFO
Date of birth · full legal name as it appears on passport · passport number · date of expiration · country of issue.
FLIGHT PREFERENCES
Departure city · preferred airline · frequent flyer numbers · Known Traveler Numbers (TSA / Global Entry, if applicable).
ACTIVITY SELECTIONS
First and second choice for activity day (Tuesday, September 15). You and your guest may select different activities.
SIZES
Footwear and shirt sizes for both you and your guest.
HEADSHOT PHOTOS
A clear headshot of you and a clear headshot of your guest. JPG or PNG.
EXTENSIONS
Extension requests may be made during registration. Early arrivals or extended departures are at your own expense and are not reimbursable.
PROGRAM POLICIES
A few things to know.
GUEST POLICY
Each Circle of Excellence winner may bring one guest, age 21+. Circle of Excellence is for adults only; no additional guests permitted.
The trip cannot be deferred. Declining the trip results in a one-time taxable payment of $7,500, paid out after the trip occurs. Winners who separate from the company before the trip date are not eligible.
EXTENSIONS & UPGRADES
Extensions can be requested during registration. Don’t confirm flights until extension dates are confirmed. Air is economy class; multi-year consecutive winners are eligible for business class. A $200/person allowance applies toward seat upgrades.
THE PROGRAM
Schedule of Events
Six days of curated experiences in Sintra, Portugal — from a day of choose-your-own adventures to a regatta on the bay, with a Welcome Reception and an Awards Celebration in your honor.
Tentative & subject to change.
DAY ONE
14
MONDAY · SEPTEMBER 2026
Arrival
EVENING ATTIREResort Casual Outdoor lawn event · high heels not recommended. Relaxed, breathable fabrics — polos, button-downs, sundresses, comfortable shoes.
AT LEISURE
Arrivals into Humberto Delgado Airport (LIS)
UPON ARRIVAL
Private Transfer to Penha Longa Resort
ALL DAY
Registration & Refreshments at the Hospitality Suite Although every effort will be made to accommodate early arrivals, check-in time is 3:00 PM.
AFTERNOON
Afternoon at Leisure
EVENING
Welcome Reception & Dinner
DAY TWO
15
TUESDAY · SEPTEMBER 2026
Activity
DAYTIME / EVENING ATTIREResort Casual Daytime: dress according to your activity selection — comfortable walking shoes recommended. Evening: Resort Casual — relaxed, breathable fabrics, comfortable shoes.
EVENING ATTIRECocktail Attire Awards Celebration · high heels not recommended. Cocktail dresses, suits, or smart blazers in lightweight fabrics.
MORNING
Breakfast at Leisure
DAYTIME
Day at Leisure – Explore Sintra
AFTERNOON
Lunch at Leisure
EVENING
Awards Celebration
DAY FIVE
18
FRIDAY · SEPTEMBER 2026
Explore Portugal
DAYTIME / EVENING ATTIREResort Casual Dress for your day — comfortable walking shoes if heading to Lisbon or Cascais. Evening: Resort Casual.
MORNING
Breakfast at Leisure
DAYTIME
Day at Leisure – Explore Lisbon Complimentary shuttles available to and from Lisbon
AFTERNOON
Lunch at Leisure
EVENING
Evening at Leisure
DAY SIX
19
SATURDAY · SEPTEMBER 2026
Até logo
TRAVEL ATTIRETravel Comfort Comfortable clothing and shoes for your journey home.
MORNING
Breakfast at Leisure
DAYTIME
Departures Hotel check-out time is 12:00 PM.
DAYTIME
Private Transfer to Humberto Delgado Airport (LIS)
PENHA LONGA RESORT
14th C.
ROYAL PALACE & MONASTERY
500acres
OF LUSH PARKLAND
2
CHAMPIONSHIP GOLF COURSES
30min
FROM LISBON AIRPORT
A SANCTUARY IN THE SINTRA HILLS
Penha Longa Resort
A five-star escape set amid the rolling green hills of Sintra Natural Park, Penha Longa Resort offers a refined retreat where history and luxury coexist. As the only hotel within the protected park, the resort blends a 14th-century monastery and chapel with elegant accommodations, championship golf, outdoor activities, and acclaimed dining.
Two Championship Golf Courses
Set within the 500-acre estate, with sweeping ocean and forest views.
Award-Winning Spa
A serene wellness sanctuary offering signature treatments, a hammam, and tranquil relaxation areas.
Michelin-Starred Dining
Multiple restaurants on-property, including Michelin-recognized cuisine alongside relaxed everyday options.
Pools & 24/7 Fitness
Indoor and outdoor pools, plus a state-of-the-art fitness center open around the clock.
The Magic of Sintra
The quaint village of Sintra is just minutes away. Get lost in its cobbled streets, palaces, boutique shops, and centuries of storybook history.
The Hospitality Suite
Your on-property base for registration, refreshments, and any assistance you may have throughout the week.
30 minTO LISBON
15 minTO SINTRA VILA
20 minTO THE COAST
RESORT DINING
Eight venues without leaving the estate.
Whether it’s a Michelin-starred tasting in the cloister or cocktails by the pool at sunset, dining at Penha Longa is an experience all its own.
Penha Longa Resort Estrada da Lagoa Azul, Linhó Quinta da Penha Longa 2710-511 Sintra, Portugal
Phone: +351 21 924 9011
YOUR STAY
Check-in: 3:00 PM Check-out: 12:00 PM (Noon)
Early check-in is requested where possible but cannot be guaranteed. The hotel will hold your bags so you can begin enjoying the resort if your room isn’t ready.
AIR TRAVEL
Air Arrangements
Your air arrangements will be made through CWT. Once you complete registration, a CWT agent will contact you within 2–3 business days with a tentative itinerary based on your preferences.
Air is provided in economy class for you and your guest, round-trip from your home city to Lisbon. Multi-year consecutive winners are eligible to book business class. All winners receive a $200 per person round-trip allowance toward seat upgrades or flight deviations; costs beyond this allowance are at your own expense.
One checked bag is reimbursable for you and for your guest.
All travelers must have a valid passport. Your passport must be valid for at least 6 months past your departure date from Portugal — meaning, if your passport expires before March 14, 2027, you’ll need to renew before the program.
Routine processing currently runs 4–6 weeks; expedited 2–3 weeks. Mailing can add up to 2 weeks each way — plan for 6–8 weeks total for routine, 4–5 for expedited. Apply early. travel.state.gov/passports.
Portugal is a member of the EU and the Schengen Area. Under the EU’s ETIAS program, U.S. and Canadian travelers may be required to obtain an ETIAS travel authorization before boarding. Confirm current ETIAS status with Registration Services before departure.
GROUND TRANSFERS
Private Transfers
Home-to-airport transportation for you and your guest is reimbursable in accordance with your company’s Expense Policy.
Ground transportation between Humberto Delgado Airport (LIS) and Penha Longa Resort is arranged for you and your guest on the main program dates of Monday, September 14 and Saturday, September 19. The transfer is approximately 30 minutes by car.
If you’re arriving before September 14 or departing after September 19, you’re responsible for your own ground transportation arrangements.
PRACTICAL INFO
Good to know.
Time Zone
Western European Time (DST observed). During the trip: 5h ahead of ET · 6h ahead of CT · 7h ahead of MT · 8h ahead of PT.
Weather
September averages: high 77°F (25°C), low 59°F (15°C). Atlantic evenings can turn cool — bring a light layer.
Currency
Euro (€). Visa and Mastercard accepted nearly everywhere, including Apple Pay and tap-to-pay. Amex, Diners, and gift cards less so. Multibanco ATMs throughout.
Electrical
Type C and Type F (two round-pin) outlets, 230V/50Hz. U.S. plugs require an adapter. Most laptops/phone chargers handle the higher voltage; hair tools may need a converter. Hair dryers are available in every room.
Wi-Fi & Phone
Complimentary Wi-Fi throughout the resort. Portugal’s GSM networks are fully compatible with U.S. smartphones — check with your carrier for an international day pass.
Tipping
Group-event gratuities are prearranged by the program. Off-property: 5–10% in restaurants when service isn’t included; rounding-up tips at cafés and for taxis.
Healthcare
For medical needs at the hotel, dial 0 from your room or notify on-site program staff. EU emergency number is 112. Carry medications in original containers with prescriptions.
VAT & Tax-Free Shopping
Visitors from outside the EU can claim a VAT refund on qualifying purchases. Ask the retailer for a tax-free form at checkout — and bring your passport with you to claim.
Shipping
Courtesy shipping of program items is not provided — leave room in your checked and carry-on luggage for giveaways and gifts. All shipping costs are at your own expense.
WHAT TO PACK
A starter packing checklist.
Final program materials will arrive about two weeks before departure with a tailored packing guide. Until then, here’s a starting point.
The trip cannot be deferred. Declining the trip results in a one-time taxable payment of $7,500, paid out after the trip occurs. Winners who separate from the company before the trip date are not eligible.
EXTENSIONS & UPGRADES
Extensions can be requested during registration. Don’t confirm flights until extension dates are confirmed. Air is economy class; multi-year consecutive winners are eligible for business class. A $200/person allowance applies toward seat upgrades.
CHOOSE YOUR PORTUGAL ADVENTURE
Discover Portugal.
You and your guest may each select one activity on Tuesday, September 15. You and your guest are not required to select the same activity.
THE REGATTA
On Wednesday, September 16, the whole group sets sail together for the Regatta Team Challenge.
ACTIVITY LEVEL SCALE
A quick reference for the physical effort each activity involves.
RELAXED
Leisurely pace, minimal physical effort.
LIGHT
Some walking, time on your feet.
MODERATE
Real ground covered, varied terrain.
HIGH
For active guests in good health.
CONSIDERABLE
Considerable exertion. Good fitness a must.
Activities book on a first-come, first-served basis. Have a second choice in mind in case your first preference fills.
IMAGE TBC
COOKING CLASS
Cooking Class
RELAXED
Tuesday, Sept 15LisbonUp to 4 hours9:00 AM – 3:00 PM45 min away
There’s no better way to get to know Portugal than through its cuisine. A guided market visit to select fresh, seasonal ingredients, then a hands-on cooking class with Chef Pedro Sommer. The experience concludes with everyone gathering to enjoy the meal, accompanied by live Portuguese music.
WHAT’S INCLUDED
· Round-trip transportation
· Market visit with the chef
· Ingredients & apron
· Lunch after workshop
ATTIRE
Comfortable clothing and shoes
GOOD TO KNOW
Lunch is included as part of the experience.
Discover Belém
LIGHT
Tuesday, Sept 15Up to 3 hours9:00 AM – 1:00 PM30 min away
Step back in time on a guided journey through Portugal’s Discoveries Era, exploring iconic monuments and the stories behind the explorers who launched some of history’s boldest expeditions. The experience wraps up with a tasting of Belém’s famous pastéis de nata — warm custard tarts dusted with cinnamon and powdered sugar.
WHAT’S INCLUDED
· Expert guide
· Pastéis de nata tasting
ATTIRE
Comfortable clothing and shoes
GOOD TO KNOW
Lunch is not included on this excursion.
Jeep Adventure
MODERATE
Tuesday, Sept 15Up to 4 hours9:30 AM – 2:00 PM17 min away
Set off by Jeep from Sintra to uncover some of the region’s most hidden landscapes. Guided by skilled drivers and a road book, you’ll navigate mud and water crossings, push through lush vegetation, and take in sweeping hilltop views. Along the way, stop at Viúva Gomes winery for a brief wine tasting.
WHAT’S INCLUDED
· Round-trip transportation
· Professional drivers
· Wine tasting at Viúva Gomes
· Lunch
ATTIRE
Comfortable clothing and shoes
GOOD TO KNOW
Not recommended for pregnant guests or those with back problems.
IMAGE TBC
BIKING IN GUINCHO
Biking in Guincho
MODERATE
Tuesday, Sept 15Up to 3 hours10:00 AM – 1:30 PM20 min away
This biking tour takes you through the scenic Guincho region, where Portugal’s Atlantic coastline sets the stage for an unforgettable ride. You’ll pedal through diverse landscapes with open road ahead and ocean views beside you. The adventure wraps up with a relaxing seaside lunch at Furnas do Guincho restaurant.
Tuesday, Sept 15Up to 3 hours10:00 AM – 1:30 PM20 min away9.5 km / ~6 mi
A guided 9.5-km loop through the Sintra–Cascais Natural Park, ending at Cabo da Roca — the westernmost point of continental Europe. Atlantic views, history brought to life by your guide, and some of Portugal’s most beautiful landscapes.
Tuesday, Sept 15By tee timeOn-property · Atlantic Course18 holes
Enjoy a world-class golfing experience at Penha Longa Resort. Designed by Robert Trent Jones Jr., the Atlantic Championship Course delivers a bold challenge across 18 holes of exceptional play, set within the rolling hills of Sintra.
WHAT’S INCLUDED
· Rental clubs & cart
· Food & beverage on-course
· Golf balls, tees, scorecards
· Driving range
ATTIRE
Collared golf shirts; tailored shorts or pants. Soft-spike golf shoes required — not available for rent.
GOOD TO KNOW
No denim, swimwear, cargo shorts, or sleeveless/non-collared shirts. Gloves recommended.
A serene escape designed in harmony with Zen philosophy. The 80-minute Penha Longa Signature Massage begins with a scalp massage and feet exfoliation ritual before moving into a full-body massage with the spa’s signature citrus oil. Garden, jacuzzi, and private pool included with your appointment.
WHAT’S INCLUDED
· 80-minute Signature Massage
· All-day Wellness Center access
ATTIRE
Comfortable clothing
GOOD TO KNOW
Request male or female therapist during registration. Check in 25 minutes prior.
FLEXIBILITY
Day at Leisure — On Own
You may opt for “Day at Leisure — On Own” instead of a sponsored activity.
Note: compensation is not provided for declining a sponsored excursion.
THE PROGRAM
About the program
What are the program dates?
The program arrival date is Monday, September 14, 2026, and the departure date is Saturday, September 19, 2026. Overnight flights are expected, with flights departing on Sunday, September 13.
Is there a tentative agenda for the trip?
Yes — see the Agenda page. More information will be provided as we get closer to the trip; please note that the schedule of events is subject to change.
Is there a program app?
Yes. As we get closer to the trip, you’ll receive an email with instructions to download the program app. From the app you can:
See detailed information on your personalized agenda
Receive up-to-the-minute notifications
Get around easily using the map of the hotel
And much more
May I bring a guest?
Each Circle of Excellence winner may bring one guest. Your guest must be 21 years of age at the time of the trip. In consideration of the enjoyment of all participants, please note that Circle of Excellence is for adults only. No additional guests will be permitted.
When does registration close?
Registration opens July 7 and closes July 21. We recommend completing your registration as soon as possible to secure your activity preferences.
When will I receive confirmation of my registration?
You will receive an email confirmation immediately after you submit your online registration form.
May I make changes to my registration?
If you need to make changes to your registration, please submit your request to smpaeventservices@spmei.com.
What if I am unable to attend the Circle of Excellence trip?
If you are unable to attend the trip for any reason, you can decline by clicking the link in the email.
Please note that this trip cannot be deferred. If you decline the trip, you will receive a one-time taxable payment of $7,500, paid out after the trip has occurred. A winner who separates from the company after the end of the performance period but before the trip date will not receive the payout.
Do I have to register if I am unable to attend the trip?
Yes. You must respond to the registration invitation to decline.
What is the suggested attire?
In September, the average temperature in Portugal ranges from a high of 77°F to a low of 59°F.
Welcome Reception (Mon, Sept 14): Resort Casual — outdoor event, high heels not recommended.
Awards Celebration (Thu, Sept 17): Cocktail Attire — high heels not recommended due to outdoor portions.
Activity-specific attire will be noted on individual Activity Confirmations.
I’m interested in extending my trip. How do I manage pre/post-planning?
An extension can be requested during the registration process. Please do not confirm your flights until the requested extended dates have been confirmed. Any early arrivals or extended departure dates will be at your expense on your personal credit card and will not be covered. We will work with you to ensure billing is set up accurately for extended dates.
Important: We can help coordinate extensions at Penha Longa Resort only. If you have extensions at other locations, all transfers and accommodation are at your own expense.
TRAVEL & TRANSPORTATION
Air & Ground Transportation
Is a passport required?
Yes. All travelers must have a valid passport. Your passport must be valid for at least 6 months past your departure date — if your passport expires before March 14, 2027, you’ll need to renew before the program. Routine processing time is 8–11 weeks; expedited is 5–7 weeks. travel.state.gov/passports.
Important: The name on your passport must exactly match the name on your airline ticket, including any middle name or middle initial.
How do I book my airline tickets?
Air travel is arranged for you and your guest by CWT. During registration you will be asked to provide traveler profile information for both you and your guest. Please have the following information available to expedite registration:
Full name (as it appears on your official travel documents)
Date of birth
Departure city / airport code
KTN (Known Traveler Number)
Frequent flyer number, etc.
Once registered, CWT will reach out within 2 business days with travel options based on your preferences.
When will I receive my e-ticket for air travel?
Flight itineraries will be emailed within 2 business days of completing the registration by CWT. If you do not receive your itinerary, please contact CWT, Monday–Friday between 9:00 AM – 5:30 PM ET at 763-332-3436 or via email at smpatravel@mycwt.com.
Can I upgrade my flights to business or first-class seating?
Air travel for Circle of Excellence winners is booked in economy class. Consecutive, multi-year winners are eligible to book business class seating. All winners receive a $200 per person round-trip allowance to use toward seat upgrades or flight deviations. Any costs beyond this allowance are at your own expense and will not be reimbursed. If you’d like to explore upgrade options, please connect with your CWT agent.
Is ground transportation provided to and from the airport and hotel?
Ground transportation to/from the airport to the Penha Longa Resort will be arranged for you and your guest on the main program dates of Monday, September 14 and Saturday, September 19, 2026.
If you are planning to arrive before September 14 or depart after September 19, you will be responsible for your own ground transportation arrangements.
How far is Humberto Delgado Airport (LIS) from the hotel?
It is a 30-minute car transfer to the Penha Longa Resort.
Will round-trip transportation from home to airport be covered?
Yes. Transportation expenses for the trip are reimbursable and can be expensed in accordance with your company’s Expense Policy.
ACTIVITIES
Sponsored Activities
How many sponsored activities may I choose each day?
You and your guest may each select one activity on Tuesday, September 15. You and your guest are not required to select the same activity. You may also prefer to spend the “Day at Leisure — On Own.” If you select “Day at Leisure — On Own,” you will not receive compensation for declining a sponsored activity.
On Wednesday, September 16, the program hosts a group activity for all winners and guests — the Regatta Team Challenge.
Please note the excursions are subject to change based on the minimum/maximum number of participants required. If your first excursion preference is not available, please have a second choice in mind. Excursions will be finalized upon the closing of event registration.
What if I want to take advantage of additional activities while in Portugal?
Once you have completed registration, please contact Registration Services at smpaeventservices@spmei.com and they will provide you with further information for the booking. Please note, any additional activities will be at your own expense.
PENHA LONGA RESORT
Hotel Information
What are the hotel check-in and check-out times?
Check-in: 3:00 PM Check-out: 12:00 PM
Every effort will be made to accommodate early arrivals; however, early check-in cannot be guaranteed. If your room is not yet ready upon arrival, you are welcome to begin enjoying the resort’s amenities.
Will I be required to provide a credit card for incidental charges at check-in?
Yes, you will be required to provide a personal credit card and valid photo ID at check-in. The program will cover your sleeping room, tax, and scheduled group meal functions included in your program agenda. Any incidental charges — in-room movies, minibar, dry cleaning, additional snacks or beverages outside of provided meals — are at your own expense.
Is complimentary Wi-Fi available in my hotel room?
Yes. Complimentary Wi-Fi is available in all guest rooms and throughout the resort.
Is smoking permitted at the hotel?
Smoking is not permitted inside guest rooms. Smoking is allowed only in clearly marked, designated outdoor smoking areas on the resort grounds.
Is there a fitness center at the Penha Longa Resort?
Yes. Guests of the Penha Longa Resort enjoy complimentary access to state-of-the-art fitness facilities. Open 24/7, the hotel fitness center includes cardiovascular and weight-training equipment.
PORTUGAL
General Information
What time zone is Portugal in?
Portugal observes Western European Time year-round and participates in Daylight Saving Time. During the trip, the time difference will be:
5 hours ahead of Eastern Time (New York)
6 hours ahead of Central Time (Chicago)
7 hours ahead of Mountain Time (Denver)
8 hours ahead of Pacific Time (Los Angeles)
Will my cell phone work in Portugal?
Please contact your mobile provider for information about international calling plans before your trip.
What is the currency in Portugal?
Portugal’s currency is the Euro (€). U.S. dollars aren’t widely accepted, so plan to pay in euros or by card.
Visa and Mastercard are taken nearly everywhere, including contactless payments and Apple Pay. American Express, Diners Club, and prepaid gift cards are far less commonly accepted — bring a Visa or Mastercard as your primary card.
For cash, Multibanco ATMs are widely available throughout the country and on the resort property.
Before you travel, give your bank or credit-card issuer a heads-up about your trip dates — this avoids blocked transactions abroad. Also worth asking about international transaction fees, which some cards waive and others charge per purchase.
Do I need an electric adapter in Portugal?
Yes. U.S. plugs require a Type C / Type F adapter in Portugal (230V / 50Hz).
How should I plan to get any purchased and received goods back to the U.S.?
Courtesy shipping of items received during the program will not be provided. Be mindful to leave space in your checked and carry-on luggage for program giveaways and souvenirs. All shipping costs will be at your own expense.
DO YOU HAVE QUESTIONS
We’re here to help.
If you have any questions or need assistance with your registration, please contact us.
